General Work Activities

Looking for/Receiving Job-Related Information
- How is information obtained to perform this job?
  • Getting Information Needed to Do the Job
    Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Monitor Processes, Material, & Surroundings
    Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.

  • Identify/Evaluating Job-Relevant Information
    - How is information interpreted to perform this job?
  • Identifying Objects, Actions, & Events
    Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events.
  • Inspecting Equipment, Structures, & Material
    Inspecting or diagnosing equipment, structures, or materials to identify the causes of errors or other problems or defects.
  • Estimating Needed Characteristics
    Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity.

  • Information/Data Processing
    - How is information processed to perform this job?
  • Judging Qualities of Things, Services, & People
    Making judgments about or assessing the value, importance, or quality of things or people.
  • Processing Information
    Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data.
  • Evaluating Information Against Standards
    Evaluating information against a set of standards and verifying that it is correct.
  • Analyzing Data or Information
    Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.

  • Reasoning/Decision Making
    - What decisions are made and problems solved in performing this job?
  • Making Decisions & Solving Problems
    Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
  • Thinking Creatively
    Originating, inventing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Updating & Using Job-Relevant Knowledge
    Keeping up-to-date technically and knowing one's own jobs and related jobs' functions.
  • Developing Objectives & Strategies
    Establishing long-range objectives and specifying the strategies and actions to achieve these objectives.
  • Scheduling Work & Activities
    Scheduling events, programs, and activities, as well as the work of others.
  • Organizing, Planning, & Prioritizing
    Developing plans to accomplish work, and prioritizing and organizing one's own work.

  • Performing Physical & Manual Work Activities
    - What activities using the body and hands are done to perform this job?
  • Performing General Physical Activities
    Performing physical activities that require moving one's whole body, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials.
  • Handling & Moving Objects
    Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards.
  • Controlling Machines & Processes
    Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  • Operating Vehicles or Equipment
    Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

  • Performing Complex/Technical Activities
    - What skilled activities using coordinated movements are done to perform this job?
  • Interacting With Computers
    Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems.
  • Drafting & Specifying Technical Devices, etc.
    Providing documentation, detailed instructions, drawings, or specifications to inform others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
  • Implementing Ideas, Programs, etc.
    Conducting or carrying out work procedures and activities in accord with one's own ideas or information provided through directions/instructions for purposes of installing, modifying, preparing, delivering, constructing, integrating, finishing, or completing
  • Repairing & Maintaining Mechanical Equipment
    Fixing, servicing, aligning, setting up, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Repairing & Maintaining Electrical Equipment
    Fixing, servicing, adjusting, regulating, calibrating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Documenting/Recording Information
    Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.

  • Communicating/Interacting
    - What interactions with other people occur while performing this job?
  • Interpreting Meaning of Information to Others
    Translating or explaining what information means and how it can be understood or used to support responses or feedback to others.
  • Communicating With Other Workers
    Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
  • Communicating With Persons Outside Organization
    Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
  • Establishing & Maintaining Relationships
    Developing constructive and cooperative working relationships with others.
  • Assisting & Caring for Others
    Providing assistance or personal care to others.
  • Selling or Influencing Others
    Convincing others to buy merchandise/goods, or otherwise changing their minds or actions.
  • Resolving Conflict & Negotiating with Others
    Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
  • Performing for/Working With Public
    Performing for people or dealing directly with the public, including serving persons in restaurants and stores, and receiving clients or guests.

  • Coordinating/Developing/Managing/Advising
    - What coordinating, managerial, or advisory activities are done while performing this job?
  • Coordinating Work & Activities of Others
    Coordinating members of a work group to accomplish tasks.
  • Developing & Building Teams
    Encouraging and building mutual trust, respect, and cooperation among team members.
  • Teaching Others
    Identifying educational needs, developing formal training programs or classes, and teaching or instructing others.
  • Guiding, Directing, & Motivating Subordinates
    Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.
  • Coaching & Developing Others
    Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
  • Provide Consultation & Advice to Others
    Providing consultation and expert advice to management or other groups on technical, systems-related, or process-related topics.

  • Administering
    - What administrative, staffing, monitoring, or controlling activities are done while performing this job?
  • Performing Administrative Activities
    Approving requests, handling paperwork, and performing day-to-day administrative tasks.
  • Staffing Organizational Units
    Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.
  • Monitoring & Controlling Resources
    Monitoring and controlling resources and overseeing the spending of money.

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