National Application Center :: career details :: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Career Details :: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.
- Greets and escorts guests to tables and provides menus.
- Inspects dining room serving stations for neatness and cleanliness.
- Requisitions table linens and other supplies for tables and serving stations.
- Schedules dining reservations and arranges parties or special service for diners.
- Adjusts complaints of patrons.
- Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
- Cooks, Institution and Cafeteria
- Hotel, Motel, and Resort Desk Clerks
- Housekeeping Supervisors
- Locker Room, Coatroom, and Dressing Room Attendants
- Meeting and Convention Planners
- Opticians, Dispensing
General Work Activities
- Establishing & Maintaining Relationships
- Performing for/Working With Public
- Scheduling Work and Activities
- Communicating With Other Workers
- Coordinating Work & Activities of Others
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Deal With External Customers
- Supervise, Coach, Train Others