National Application Center :: career details :: Flight Attendants
Career Details :: Flight Attendants
Provide personal services to ensure the safety and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
- Greets passengers, verifies tickets, records destinations, and directs passengers to assigned seats.
- Collects money for meals and beverages.
- Administers first aid to passengers in distress, when needed.
- Prepares reports showing place of departure and destination, passenger ticket numbers, meal and beverages inventories, and lost and found articles.
- Explains use of safety equipment to passengers.
- Serves prepared meals and beverages.
- Assists passengers to store carry-on luggage in overhead, garment, or under-seat storage.
- Walks aisle of plane to verify that passengers have complied with federal regulations prior to take off.
- Baggage Porters and Bellhops
- Combined Food Preparation and Serving Workers, Including Fast Food
- Counter and Rental Clerks
- Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
- Home Health Aides
- Hotel, Motel, and Resort Desk Clerks
- Locker Room, Coatroom, and Dressing Room Attendants
- Transportation Attendants, Except Flight Attendants and Baggage Porters
General Work Activities
- Performing for/Working With Public
- Assisting and Caring for Others
- Handling and Moving Objects
- Communicating With Persons Outside Organization
- Performing General Physical Activities
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Special Uniform
- Importance of Being Sure All Is Done
- Deal With External Customers