National Application Center :: career details :: Retail Salespersons
Career Details :: Retail Salespersons
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel, in a retail establishment.
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
- Prepares sales slip or sales contract.
- Sells or arranges for delivery, insurance, financing, or service contracts for merchandise.
- Computes sales price of merchandise.
- Describes merchandise and explains use, operation, and care of merchandise to customers.
- Totals purchases, receives payment, makes change, or processes credit transaction.
- Demonstrates use or operation of merchandise.
- Recommends, selects, and obtains merchandise based on customer needs and desires.
- Cleans shelves, counters, and tables.
- Requisitions new stock.
- Inventories stock.
- Rents merchandise to customers.
- Wraps merchandise.
- Estimates cost of repair or alteration of merchandise.
- Estimates and quotes trade-in allowances.
- Maintains records related to sales.
- Tickets, arranges, and displays merchandise to promote sales.
- Estimates quantity and cost of merchandise required, such as paint or floor covering.
- Fits or assists customers in trying on merchandise.
- Greets customer.
- Counter and Rental Clerks
- Customer Service Representatives, Utilities
- Driver/Sales Workers
- Sales Representatives, Agricultural
- Sales Representatives, Instruments
- Sales Representatives, Medical
General Work Activities
- Selling or Influencing Others
- Performing for/Working With Public
- Communicating With Persons Outside Organization
- Establishing & Maintaining Relationships
- Handling and Moving Objects
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Deal With External Customers
- Persuade Someone to a Course of Action