National Application Center :: career details :: First-Line Supervisors, Administrative Support
Career Details :: First-Line Supervisors, Administrative Support
Supervise and coordinate activities of workers involved in providing administrative support.
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.
- Evaluates subordinate job performance and conformance to regulations, and recommends appropriate personnel action.
- Plans, prepares, and revises work schedules and duty assignments according to budget allotments, customer needs, problems, workloads, and statistical forecasts.
- Maintains records of such matters as inventory, personnel, orders, supplies, and machine maintenance.
- Trains employees in work and safety procedures and company policies.
- Reviews records and reports pertaining to such activities as production, operation, payroll, customer accounts, and shipping.
- Consults with supervisor and other personnel to resolve problems, such as equipment performance, output quality, and work schedules.
- Verifies completeness and accuracy of subordinates' work, computations, and records.
- Compiles reports and information required by management or governmental agencies.
- Identifies and resolves discrepancies or errors.
- Oversees, coordinates, or performs activities associated with shipping, receiving, distribution, and transportation.
- Supervises and coordinates activities of workers engaged in clerical or administrative support activities.
- Participates in work of subordinates to facilitate productivity or overcome difficult aspects of work.
- Analyzes financial activities of establishment or department and assists in planning budget.
- Requisitions supplies.
- Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.
- Interviews, selects, and discharges employees.
- Inspects equipment for defects and notifies maintenance personnel or outside service contractors for repairs.
- Plans layout of stockroom, warehouse, or other storage areas, considering turnover, size, weight, and related factors pertaining to items stored.
- Computes figures, such as balances, totals, and commissions.
- Administrative Services Managers
- First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehicle Operators
- Management Analysts
- Storage and Distribution Managers
- Training and Development Specialists
- Transportation Managers
General Work Activities
- Guiding, Directing & Motivating Subordinates
- Getting Information Needed to Do the Job
- Establishing & Maintaining Relationships
- Coordinating Work & Activities of Others
- Performing Administrative Activities
Frequent Work Context
- Job-Required Social Interaction
- Responsibility for Outcomes and Results
- Supervise, Coach, Train Others
- Consequence of Error
- Frustrating Circumstances