National Application Center :: career details :: Tellers
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Career Details :: Tellers
Description
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Experience
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
Education
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
Tasks
- Enters customers' transactions into computer to record transactions and issues computer-generated receipts.
- Cashes checks and pays out money after verification of signatures and customer balances.
- Examines coupons and bills presented for payment to verify issue, payment date, and amount due.
- Issues checks to bond owners in settlement of transactions.
- Quotes unit exchange rate, following daily international rate sheet or computer display.
- Removes deposits from automated teller machines and night depository and counts and balances cash in them.
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
- Counts currency, coins, and checks received for deposit, shipment to branch banks, or Federal Reserve Bank by hand or currency-counting machine.
- Explains, promotes, or sells products or services, such as travelers checks, savings bonds, money orders, and cashier's checks.
- Prepares daily inventory of currency, drafts, and travelers' checks.
- Composes, types, and mails correspondence relating to discrepancies, errors, and outstanding unpaid items.
- Gives information to customer about foreign currency regulations and computes exchange value and transaction fee for currency exchange.
- Balances currency, coin, and checks in cash drawer at end of shift and calculates daily transactions.
Related Careers
- Billing, Cost, and Rate Clerks
- Cashiers
- Insurance Claims Clerks
- Loan Interviewers and Clerks
- New Accounts Clerks
- Office Clerks, General
- Secretaries, Except Legal, Medical, and Executive
- Statement Clerks
Important Abilities
General Work Activities
- Communicating With Persons Outside Organization
- Processing Information
- Performing for/Working With Public
- Documenting/Recording Information
- Establishing & Maintaining Relationships
Important Skills
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Deal With External Customers
- Importance of Being Exact or Accurate
- Importance of Being Sure All Is Done
