National Application Center :: career details :: Interviewers, Except Eligibility and Loan
Career Details :: Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
No previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a general office clerk even if he/she has never worked in an office before.
These occupations may require a high school diploma or GED certificate. Some may require a formal training course to obtain a license.
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
- Explains reason for questioning and other specified information.
- Assists person in filling out application or questionnaire.
- Compiles and sorts data from interview and reviews to correct errors.
- Asks questions to obtain various specified information, such as person's name, address, age, religion, and state of residency.
- Records results and data from interview or survey, using computer or specified form.
- Contacts persons at home, place of business, or field location, by telephone, mail, or in person.
- Central Office Operators
- Claims Takers, Unemployment Benefits
- Correspondence Clerks
- Credit Checkers
- Procurement Clerks
- Switchboard Operators, Including Answering Service
General Work Activities
- Communicating With Persons Outside Organization
- Documenting/Recording Information
- Getting Information Needed to Do the Job
- Processing Information
- Performing for/Working With Public
Frequent Work Context
- Job-Required Social Interaction
- Deal With External Customers
- Importance of Being Sure All Is Done