National Application Center :: career details :: Postal Service Clerks
Career Details :: Postal Service Clerks
Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags according to state, address, or other scheme; and examine mail for correct postage.
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
- Feeds mail into electric-electronic postage-canceling device or hand-stamps to cancel postage.
- Transports mail from one workstation to another within same postal office.
- Sorts mail according to groups and destination by hand or by operating electronic mail-sorting or scanning device.
- Registers and insures letters and parcels.
- Collects payment for postage stamps, postal cards, stamped envelopes, metered postage, and money orders.
- Examines mail for correct postage.
- Assists public in complying with federal regulations of Postal Service and other federal agencies, such as registration of aliens.
- Calibrates postage meters.
- Posts announcements on centrally located bulletin board to distribute government-related information to general public.
- Weighs and computes mailing costs of letters and parcels based on type, weight, and destination.
- Receives, registers, and refers for investigation complaints regarding mail theft, delivery, lost mail, and damaged mail.
- Answers questions pertaining to mail regulations, procedures, postage rates, and mail delivery.
- Counter and Rental Clerks
- Insurance Claims Clerks
- Library Assistants, Clerical
- Library Technicians
- Mail Clerks, Except Mail Machine Operators and Postal Service
- Office Clerks, General
- Statement Clerks
- Weighers, Measurers, Checkers, and Samplers, Recordkeeping
General Work Activities
- Handling and Moving Objects
- Performing for/Working With Public
- Assisting and Caring for Others
- Communicating With Persons Outside Organization
- Controlling Machines and Processes
Frequent Work Context
- Job-Required Social Interaction
- Provide a Service to Others
- Deal With External Customers
- Importance of Being Sure All Is Done
- Importance of Being Exact or Accurate