National Application Center :: career details :: Insurance Claims Clerks
Career Details :: Insurance Claims Clerks
Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Some previous work-related skill, knowledge, or experience may be helpful in these occupations, but usually is not needed. For example, a drywall installer might benefit from experience installing drywall, but an inexperienced person could still learn to be an installer with little difficulty.
These occupations usually require a high school diploma and may require some vocational training or job-related course work. In some cases, an associate's or bachelor's degree could be needed.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.
- Prepares and reviews insurance-claim forms and related documents for completeness.
- Posts or attaches information to claim file.
- Calculates amount of claim.
- Contacts insured or other involved persons for missing information.
- Transmits claims for payment or further investigation.
- Reviews insurance policy to determine coverage.
- Billing, Cost, and Rate Clerks
- Credit Authorizers
- Credit Checkers
- Insurance Policy Processing Clerks
- New Accounts Clerks
- Office Clerks, General
- Procurement Clerks
- Receptionists and Information Clerks
- Statement Clerks
General Work Activities
- Evaluating Information Against Standards
- Processing Information
- Getting Information Needed to Do the Job
- Making Decisions and Solving Problems
- Communicating With Persons Outside Organization
Frequent Work Context
- Job-Required Social Interaction
- Importance of Being Exact or Accurate
- Importance of Being Sure All Is Done
- Degree of Automation